Services

  • Health Plan Contracting

  • Delegated Credentialing

  • Administrative support regarding health plan contracts

    liaison role with health plans, work on your behalf to solve problems you haven’t been able to solve.
     
  • Assistance with health plan mandated Quality Assurance projects;do majority of patient satisfaction survey work, and do annual QA and quarterly complaint reporting.
     
  • Patient Experience Surveys

    • Clinic Patient Satisfaction Survey (done twice a year)
    • Patient Experience of Care Survey (CG CAHPS)
    • HH CAHPS
    • Hospital Patient Satisfaction Surveys
      - Acute Care (done quarterly)
      - HCAHPS (done quarterly - serve as an approved survey vendor for national survey)
      - Emergency Room (done every other quarter)
      - Outpatient Services (done every other quarter)
      - Same Day Surgery (done every other quarter)
      - Ambulance Service - (done every other quarter)
      - Nurse Case Manager
  • Employee Satisfaction Survey

  • Discounted Technology & Computer Support

  • Annual return on investment

  • Website Space & E-mail Accounts

  • Peer Support, Education & Networking Opportunities

  • Preferred Specialist and Outreach Network