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Services
Health Plan Contracting
Delegated Credentialing
Administrative support regarding health plan contracts
liaison role with health plans, work on your behalf to solve problems you haven’t been able to solve.
Assistance with health plan mandated
Quality Assurance projects
;do majority of patient satisfaction survey work, and do annual QA and quarterly complaint reporting.
Patient Experience Surveys
Clinic Patient Satisfaction Survey (done twice a year)
Patient Experience of Care Survey (CG CAHPS)
HH CAHPS
Hospital Patient Satisfaction Surveys
- Acute Care (done quarterly)
- HCAHPS (done quarterly - serve as an approved survey vendor for national survey)
- Emergency Room (done every other quarter)
- Outpatient Services (done every other quarter)
- Same Day Surgery (done every other quarter)
- Ambulance Service - (done every other quarter)
- Nurse Case Manager
Employee Satisfaction Survey
Discounted Technology & Computer Support
Annual return on investment
Website Space & E-mail Accounts
Peer Support, Education & Networking Opportunities
Preferred Specialist and Outreach Network